This Privacy Policy explains how RobovacShop collects, uses, stores and protects your personal information when you visit robovacshop.com and place orders with us.
Information We Collect
We collect information you voluntarily provide:
- Name, shipping address, email address and phone number when you create an account or checkout
- Payment information (processed securely by our payment provider; we do not store full credit card details on our server)
- Order history, product preferences and messages you send to our support team
We also automatically collect non-personal data:
- IP address, browser type, device information, website browsing behavior, traffic data and cookies, to improve our website and marketing.
How We Use Your Information
We use your personal data to:
- Process, ship and track your orders
- Send order confirmation, shipping updates and after-sales support emails
- Answer your customer service inquiries
- Improve our website, products and user experience
- Send promotional emails only if you opt in. You may unsubscribe at any time.
Sharing Your Information
We will not sell your personal information to third parties for marketing purposes.
We may share necessary data only with trusted service providers required to fulfill your order, such as shipping carriers and payment processors. All third parties must protect your data in compliance with privacy rules.
Cookies
Our website uses cookies to improve your browsing experience. You can adjust cookie settings in your browser.
Data Security
We use standard secure technology to protect your personal information. However, no online transmission or electronic storage method is 100% secure.
Your Rights
You have the right to request access to your personal data, request correction or deletion of your data, or withdraw marketing consent. To submit a request, email us at hemianchang@gmail.com.
Children’s Privacy
Our website is intended for adults. We do not knowingly collect personal information from children under 13 years old.
Updates
We may revise this Privacy Policy periodically. Any changes will be posted on this page.
Contact us if you have any questions about this Privacy Policy.